One of the biggest complain that most analysts have is the lack of direct upgrade from XP, the operating system which still continues to run on almost 80% of the world's computers. Windows 7 fails to offer a smooth transition from XP as there is no upgrade option. Users will have to go for a fresh install.
Writes Tony Bradley of PC World, "After the issues with Windows Vista, and knowing that the vast majority of users-both consumer and enterprise-are still relying on Windows XP, it seems like a direct upgrade path is a necessity. Many users may be frustrated by the lack of upgrade path and having to do a fresh install, reinstall all of the other software and migrate user settings. Microsoft has provided tools to ease the pain, but this is still the biggest opportunity for negative PR or backlash related to Windows 7."
According to Microsoft, the upgrade option is not available in Windows 7 Setup when installing Windows 7 on a computer running Windows XP. However, users can use Windows Easy Transfer to migrate files and settings from Windows XP to Windows 7 on the same computer.