Mind those spellings

Taking care to ensure that your email is grammatically correct with the correct use of words and punctuation is vital. Too many mistakes can make you seem clumsy and careless.

Never vent out

If you are upset about something and want to vent, emailing might not be the best idea. You could regret sending an angry mail. It is best to leave the mail around till you cool down, revise it and then send it.

Remember in haste and anger you will only end up offending people.

Look out for privacy

Emails are not private. They can be forwarded to any number of people and can be used against you. If you do not want to risk the whole world knowing something, it is best to convey it verbally.

Use the 'Reply All' button sparingly and thoughtfully. Someone ended up forwarding his PAN number to the entire office!

Crispy lines

Subject lines should not be misleading. Use the subject field to indicate content and purpose.

Relevant subject lines are important to filter important and relevant mails. In crammed inboxes, direct subject lines save your communication from getting lost.